Experience
In Real Estate & Rentals
80
Marketing Awards
80%
Approval Rating
20+ HOURS
Per Week
HomeMyrtle Beach Property Management
Myrtle Beach Property Management
A Personal Commitment to You
A Team You Can Trust
Our Owner Services team is streamlined to provide you with strategic, personal attention. Many of our team members are life-long residents of this area, and know what effectively markets in this community.
Unparalleled Service
You will be matched with an individual representative who will be your partner as you work and communicate with Thomas Beach Vacations. Together, you will define your personal rental plan, post your rental online, and get the bookings rolling in—RESULTS!
Values with Value
If you’re ready to get down to the core values of rental property management, contact our Owner Services Department today and talk with one of our specialists. You’ll immediately know you’re home.
We Drive More Revenue.
- Distribution channel strategy
- Pricing & yield management
- Digital marketing initiatives
- Dynamic email marketing for residual guests
- Lead incubation & experienced reservations team
Price Yielding
Technology
Property Management
Software
- Search Engine Optimization
- Email Campaigns
- Integrated Marketing
- Powerful Distribution
- Integrated CRM
- Revenue Management
INTEGRITY
ANDY THOMAS
OWNER SERVICES DIRECTOR
I attended North Myrtle Beach High School and graduated from The Citadel with a bachelor's degree in business administration. I’m honored to give back to this community through participation on boards such as the Horry County Accommodations Tax Committee and Destination North Myrtle Beach. Economic development, as well as the preservation of our natural resources, are vital to the continued success of our area.
As the Director of Homeowner Services, I know that understanding the goals of our vacation rental property owners is key. Personalized service and communication are the backbones of our program.
TRUST
Reliable
Jacqueline Ramsey
Owner Services Representative
I started out at Thomas from a temp agency. I came to truly enjoy the work, so I was pleased to be hired full-time. I’ve had the opportunity to be a department assistant, worked in Owner Services and in Annual Rentals, and eventually became an Owner Representative. I am blessed with a bevy of wonderful coworkers and a lot of learning opportunities. I hope to share all I’ve learned over the years with our owners, so we are all successful.
I love working in Owner Services. The team is a fantastic group of people, and we all work very well together. We are a supportive bunch and work together to support our owners’ goals.
RESULTS
COMMUNICATION
Laura Cartrette
Owner Services Representative
I’m excited to build ongoing relationships with you--our homeowners--and earn your trust. I moved to this department to learn, broaden my knowledge, and experience new challenges. What is great about this career is continually enhancing my people, communication, and problem-solving skills. There is the added benefit of meeting people from all walks of life.
Others would describe me as trustworthy, caring, a good friend, ambitious, reliable, understanding, and warmhearted. My goal is to put these traits to work in providing the best customer service possible while providing peace of mind that your needs are met.
What makes me tick is being a mother to my son, Brayden, 18, and watching him grow as an individual. I’m guided by my father, my role model. He was the bravest, strongest, and most selfless person I’ve ever known.
I’m a beach native—from Little River. My heart remains here as I love boating, going to the beach, watching Gamecock football, and enjoying time with family and friends. Oh, and spending time with my sweet rescue dog, Annie Mae!
Kelsey Claiborne
Owner Services Representative
I moved to South Carolina in 2015 to work with Wyndham Vacation Ownership, working in multiple departments to advance my early career. Five fast years passed, and I was then recruited by Yellowstone National Park. There, I managed two of their hotels within the park and worked with the National Park Service Concessioner’s Department, ensuring quality assurance of the company’s entities.
Three years later, I am back in South Carolina and excited to be working with Thomas Beach Vacations. My vast hospitality and customer service-based career has prepared me for this role, and I have much more that I want to continue learning. I look forward to working with our homeowners and being involved in the vacation rental industry.
PARTNERSHIP
Wade Andrews
Owner Services Representative
I absolutely love the numbers side of the business—analyzing data and looking at competitors and the market to create viable opportunities for property owners to be profitable. My goal is to help owners reach their goals.
Besides being analytically minded, people would describe me as easy going. I’m a good communicator, which helps in my job as an Owner Service Representative. The partnership we have with owners is very important to me and communication is key in that process.
My teammates would most likely say, I’m positive. I strive to make our work environment stress free and easy for co-workers and our customers.
I’m motivated by my family and my son, Ollie, being the provider and wanting to learn and strive to be a positive contributor. The legacy I can leave with my son is to do well in all aspects of life and to make a difference each day—personally and professionally. I want to be the person you can count on.
EXPERIENCE
DEDICATED
AMBER WALZ
Owner Services Representative
I'm incredibly proud to be a mom of two amazing kids, Everly and Liam, and share my life with my high school sweetheart, Ryan, who's been by my side for nearly 13 years. Family means everything to me and is why I do what I do!
Joining the team at Thomas Beach Vacations is an absolute thrill. With over a decade of experience in management and customer service, primarily in the hospitality industry, I have a wealth of knowledge and a genuine passion for what I do. My journey has taken me through various roles in large timeshare companies. Now, I'm excited to dive into property management and offer a personalized experience for our property owners.
My goal is simple: to create unforgettable memories and ensure every guest feels not just welcomed but truly valued. With Thomas Beach Vacations, I see endless opportunities to turn coastal dreams into unforgettable realities.
EFFICIENT
PROMPT
Owner Testimonials
Diane C.
Bluffton, SC
Thomas Beach Vacations has provided more than 34 years of dependable, quality service for our rental property. The staff has always been attentive to our requests and responded in a timely and effective manner. They have earned and deserve their reputation in the Cherry Grove community.
Peden H.
Seneca SC
I appreciate that TBV takes care of minor maintenance problems at no cost to me; not true of other companies.
Sonny T.
Concord, NC
TBV provides professional rental services for my vacation home by keeping it rented for most of the rental season, working with my renters, and ensuring that my property is left in good order.
Kevin M.
Hummelstown, PA
I get a lot of offers to switch services, but never consider them. I’m totally satisfied with the services of Thomas Beach Vacation.
Services That Lead To Your Success
MAINTENANCE and HOUSEKEEPING… THE BACKBONE
PROVIDING THE BEST service possible is the goal of our maintenance and housekeeping departments to both our homeowners and guests. Departure cleaning and a thorough inspection of the premises are provided after each guest checks out – at no cost to the owner. THOMAS Beach Vacations is a multiple recipient of the Myrtle Beach Hospitality Association’s Gold Star of Excellence.
GUEST SERVICES… FRIENDLY and EFFICIENT
OUR VACATION EXPERTS work hard to sell your home, villa or condominium as a vacation selection. They handle our reservation hot line, take reservation requests, fulfill guests’ requests for information, and process all online reservations. They cheerfully greet and check-in all guests, making sure the guests feel very welcome and have an outstanding stay in your property with THOMAS Beach Vacations. Our guest services staff also reviews guest surveys and often contributes excellent recommendations for improvement.
SUPPORT & MARKETING SERVICES… TO ENHANCE and ASSIST
WE MAXIMIZE THE POTENTIAL of your property by evaluating guest vacation preferences, market trends, individual property performance, and other factors. Our Support Services Director maintains system data and coordinates with Homeowner Services and Guest Services to establish optimum rental rates and seasons. With our new Internet Marketing Director, we aggressively promote the homes and condominiums on our vacation rental program via various print and internet venues. Ongoing projects include increased e-campaigns, effective use of social media, creating special web pages, maintaining portions of our website, and producing our vacation rental guide.
ACCOUNTING SERVICES… PROMPT and PRECISE
IT’S ALL IN THE DETAILS and we do it right. As your vacation rental manager, we process all guest revenue and vendor expenses. Our accounting department prepares detailed monthly homeowner statements for distribution on or before the 10th of each month. They also prepare and distribute a tax information packet at year’s end to each homeowner.
OWNER PORTAL… JUST FOR YOU
OWNERNET IS USER-FRIENDLY, and is password and user ID protected just for you. View your property’s reservation calendar and check for both guest and owner bookings. You can make owner reservations online at your convenience. Monthly statements and work orders are posted online for your review. You can even read and or reprint posted newsletters and other items of interest.
Property Services Team
Exclusively for you
THOMAS Beach Vacations Homeowners Receive
FREE general maintenance for repairs under 1/2 hour – you only pay for parts.
ANNUAL deep clean of property for a minimum fee.
FREE vacuum bags, a/c filters, key duplication, and standard light bulbs.
FREE pest control for all homes.
NEW – VIP Member Golf Card/reduced rates on local courses.
VIP departure cleaning is available at discounted rate.
A Few User-Friendly, Comprehensive Website Features
Free exterior and interior photos of your rental.
Optional virtual tours and/or 360-degree video promotion of your rental are available (at a discounted rate).
Links to YouTube videos of featured properties.
Happy Stays guest portal provides reservation information, coupons, and local information.
Updated event calendar and area happenings.
Owner Portal for easy access to your rental calendar, statements, work orders and more.